First, we would like to thank our clients for their patience, kindness and understanding throughout this pandemic. As we try to safely transition back to our regular schedule and practices we will begin seeing all appointments, including routine visits beginning June 1. On June 1 we will also be extending our hours from 8 AM until 5 PM Monday through Friday. In order to keep everyone as safe as possible we will continue our curbside services indefinitely following the Maine CDC social distancing guidelines. We strive to keep our staff and clients as safe as possible to reduce the spread of COVID-19. We understand that wearing a mask can be difficult at times but for the health of everyone we require all staff to wear a mask when interacting with clients during the transitioning of pets to and from owners. Due to the fact that we are not physically able to remain 6ft apart during this process we feel it is important for our clients to also be safe by wearing a mask during this time. We would like to thank you in advance for understanding that curbside services can cost longer than expected visit times. Please be kind and remember we are doing our best to make sure patients are seen and exposure is at a minimum. We look forward to seeing you.
How SMVC is adapting to the current COVID-19 situation across the world.
We continue to keep our staff and clients as safe as possible with the CDC guidelines as well as the American Veterinary Medical Associations recommendations. We have been accommodating appointments, filling medications, dispensing food and providing limited office hours.
Appointments: If you have an appointment we ask that you remain in your vehicle up arrival and call us to check in. The receptionist will discuss your appointment and a technician will come out to to meet yououtside of your vehicle to bring your animal in the building for the doctor to examine while you wait comfortably in your vehicle.
Drive-Thru: We are asking that clients to please call ahead to pay for medications, food and all other products over the phone prior to coming to the drive thru for pick up. We are still able to sell our flea/tick products and heartworm preventatives so please call for your order and it will be ready and waiting at the window :)
Hours: We are currently open Monday thru Friday at 8:00am - 5:00pm. We are closed Saturdays until further notice.
Appreciation: Thank you so much for your understanding during this difficult time. SMVC values our patients and clients dearly. We are all facing this challenge together and need to support one another more than ever. We will continue to be safe, courteous and compassionate and ask that our clients do the same.